Production Management |
| Sr. Producer |
Scott Hartsman |
| Producers |
Andrew Sites, Bruce A. Ferguson |
| Project Manager |
Oliver J. Smith |
| Art Director |
Joe Shoopack |
| Associate Art Director |
Daniel Lewis |
| Community Managers |
Steve Danuser, Ryan Shwayder |
Production Leads |
| Lead Artist, Characters |
William B. Yeatts |
| Lead Game Designer |
Chris Cao |
| Lead Gameplay Designer |
Mark H. Cieslar |
| Lead Content Designer |
Jason Roberts |
| Lead Sound Designer |
Cat Neri |
| Programming Leads |
Richard A. Baker, Jon L. Davis, Todd Fiala, Don Neufeld |
| Associate Producers |
Jose Araiza, Steve George, Erik Theisz |
Art |
| Artists, World Builders, and Animators |
Michael Bacon, Sarah Bailey, Francesa Castellanos, Matt Chavis, Rosie Strzalkowski, Maria DelCasino, Niraj Desai, Ryan Gibson, Chad Haley, Kacey Helms, Timothy Heydelaar, Patrick Ho, Jeff Jonas, Steve Kim, Sung Kim, Ben Lazarro, Joseph Marullo, Amanda McCarter-McNair, James McClure, Brandon McDonald, Kelsey McNair, David Mershon, Tom Moon, Vu Nguyen, Rick Randolph, Evan Sampson, Forrest Shepard, Richard Sjoberg, Nathan Temple, Alfonso Villar, Bradley White, Dok Whitson, Edwin Williamson, Stacey Norman, Steven Ekholm, Daniel Valley |
Audio |
| Project Manager |
Glenn Snyder |
| Copy Editor |
Joy Kosenski |
| Sound Designer |
Chadwick Mossholder |
| Music Composition |
Laura Karpman |
| Voice Integration Specialist |
Fryda Wolff |
Game Design |
| Game Designers |
Ryan Barnard, Ryan Burgess, Paul Carrico, Peter Chang, Anthony Garcia, Jeremy Gess, Matthew Higby, Kyle R. Hill, Akil Hooper, Jason Huck, Caroline Kingwell, Jesse Knapp, Steve Kramer, Stephen M. Pierce, Mario Rizzo, Joseph Russo, Tracy A. Seamster, Elizabeth Sigmund, Ben Skelly, Jared Sweatt, Jacob Thornley, W. Roger Uzun, Noel Douglas Walling, Thomas Wells, Joel White |
| Additional Game Design |
Steve Danuser, Jesse Farrell, Ryan Bacalski, Noah Holmes, Ellery Jones, Joseph Wreggelsworth |
|
Christopher Junior |
Programming |
| Programming |
John Abad, Paul Balon, Mark H. Cieslar, Robert Hanz, Neal Kettler, Robert Mitchell, Drew Powers, Ryan Smith, John Tessin, Robert Trickey, Gordon Wrinn |
| Additional Programming |
Joshua M. Kriegshauser, Jose Rodriguez |
Community Management |
| Director of Community Relations |
Alan Crosby |
| Community Relations Manager |
Ryan Shwayder |
| Community Representatives |
Sherisa Notmeyer, Vanessa Barrera |
Studio Management |
| Vice President, Development |
John Donham |
| Studio Associate Producer |
Fannie Gunton |
Voice-Over Talent |
| Voice Talent |
Monica Allison, Maggie Baird, Steven Barr, Greg Berg, Joey Camen, David Cooley, Vince Corraza, Roxanne Coyne, Kat Cressida, Affion Crocket, Mari Devon, Christine Dunford, Coco Elysses, Heather Halley, Saffron Henderson, April Hong, David Kaufman, Brandon James Keener, Arif S. Kinchen, Jeffrey Knight, Scott Lawrence, Yuri Lowenthal, Vanessa Marshall, James D. Mortellaro, Nolan North, Bob Papenbrook, Angel Parker, Jentle Phoenix, Bumper Robinson, Salli Saffioti, Rebecca Sanabria, Jaime A. Seibert, Keith Szarabajka, Simon Templeman, Debbie Weisberg, Joe Whyte, Joe Whyte, Dave Wittenberg, Amanda Wyatt, Andrea Zafra |
Customer Service and Quality Assurance |
| Vice President of Customer Service and Quality Assurance |
George Scotto |
| Executive Director of Quality |
Tony Rado |
| Quality Assurance Manager |
Rob Thompson |
| Quality Assurance Supervisors |
Jason Boone, Andrew Lamp |
| Sr. Technical Liaison |
Jennifer Gerull |
| Technical Liaison |
Andrew Baker |
| Quality Assurance Lead for Everquest II |
Tiffany Sanchez |
| Quality Assurance Analysts |
Tiffany Sanchez, Shad Halsey, Marlon Barroquillo, Christopher Fritchoff, Ellery Jones, Jason Good, Nathan Rickey, David Carey, Jay Lauterwasser, Kevin Moyer, Tony Cooke, Sarah McQuitty, Chris Sizemore, Aaron Jungjohann, Wai Ling Wong, Brian Bosch, Noah Holmes, Jason Cracchiolo, Elijah Olbrych, David Schaper, Chanel Penley, Geoffrey Olmstead |
| Quality Assurance Analyst (uncredited) |
Marlena Hayslett |
| Compatibility Lab Supervisor |
Ryan Antonelli |
| Compatibility Lab |
Chris Johnson, Jason A. Zimmerman, Jorge d'Argence, Joe Obezo |
| Sr. International Quality |
Ryan Wells |
| Platform Quality Assurance |
Enrico Bernardo, Vien Troung, Thanh Nguyen, Bethany Rockey, Ben Babeshkin, David Bennett |
| Executive Director of In-Game Support |
D. Scott Mattson |
| Customer Service Manager |
Richard A. Schmelter |
| Customer Service Supervisors / Lead GMs |
Joseph D. Paolinelli, Michael Woods |
| Customer Service Representatives / Game Masters |
Ryan Bacalski, Janice Bagley, John Borders, Joel Calland, Greg Dixon, Amy Leo, Suzanne Owen |
| International Customer Service Manager |
Ima Somers |
| Sr. International Customer Service Liaisons |
Jeffery Bard, Ryan Robinson, Stephen Rodgers, Douglas Wright |
| International Customer Service Supervisors / Lead GMs |
Jana Bayad, Bjorn Steller |
| International Customer Service Representatives / Game Masters |
Nikolai Alexejew, Clovis Butoke, Alban Cessieux, Danny Ensley, Cyr Euloge, Claudia Gagliani, Ibrahima Mohamadou, Udo Nietsch, Chris Urra, Fatoumata Gaye, Yyan Nezerwe |
| CS/QA Coordinator |
Allison Needham, Alison Lindgren |
| Administrative Assistant |
Heather Svelan |
| Knowledge Base Administrator |
Mervin Lee Kwai III |
| Training Manager |
Patrick Horne |
| Training Specialists |
Justin Allen, Robert Nelson, Paul Venuti |
| Sr. Quality Monitoring Specialists |
Jalane Crosby, Thomas Lockard |
| Executive Director of Technical Support |
Brad Wilcox |
| Technical Support Supervisors |
Gordon Dapkus, Daniel Clifford |
| Sr. Technical Support Representatives |
Derek Livingston, Eric Rabelas, Timothy Zarza |
| Technical Support Representatives |
David Bauer, Tiffany Betts, Bill Corning, Ron Corning, Jason Crawford, Manuel Deramos, Robert Ellison, Kendra Engstrom, Anthony Flores, Dennis S. Gonzalez, Bradley Griffin, David Keen, Geoff Kressel, Michael Lafond, Joseph Nelson, Joel Sasaki, William Schoen, Cory Seering, Mark Simon, Jacob Thompson, Chad Toews, Justin Vandenbroek |
Sales and Marketing |
| Sr. Vice President of Sales and Marketing |
Torrie Dorrell |
| Sr. Vice President of Sales |
Donald Vercelli |
| Vice President of Marketing |
Michael Lustenberger |
| Director of Corporate Communications |
Chris Kramer |
| Sr. Brand Manager |
Laura Naviaux |
| Sr. Public Relations Manager |
April M. Jones |
| Associate Brand Manager |
Casey Dickinson |
| Sales & Marketing Team |
Jen Belfield, Jim Desmond, Steve Gefrom, Clayton Kroh, Robert Liguori, Mike Meyer, Brian Patience, Taskin Sayilir, Courtney Simmons, Katie Thomas, Lauren Zeiger, Ari Ziegel |
Business Development |
| Business Development |
Cindy Armstrong, Louis Figueroa |
Technical Operations |
| Vice President |
Michael Bowen |
| Project Management |
Krista Benson, Cameron Enfinger, Dennis Gaudinez |
| Director of SOE Security |
Bryan Blank |
| Director of Network and Facilities Architecture |
Dani Roisman |
| Director of Operations |
Jeremy Johnson |
| Associate Manager, Operations |
David Prestin |
| Operations Team Leads |
Steven Davis, Thomas Delzer |
| Operations Team |
Ben Cohee, Ben Cole, Eric Flynn, Anthony Gervais, Robert Maul, Christopher Richard, Roger Sewell, Christopher Trichel, Cory Wynn, Jesus Zarzosa |
| Director of Production Systems |
Mark Preston |
| Production Systems Team |
David Corning, Bryan Glogowski, Sid Jaffee, Kirk Lightfoot, Kevin Ying |
| Director of Network Engineering |
Brook Bailey |
| Network Engineering Team |
Brett Hawn, Geoff Wade |
| Director of Office Systems |
Jeff Bolaris |
| Office Systems Team |
Lisa Scaduto, Domenico Scaduto, Felicity Santo, Jeremy Siprelle, Loren G. Skeels, Nathan Wright |
| Manager of Operational Engineering |
Wilson Yeung |
| Operational Engineering Developers |
Timothy Arland, Ogi Boras, Chad Folz, Ted Garrington, Greg Herzbrun, William Kemper, Matt Reynolds, David Taylor, Gordon Tetlow |
Platform Services |
| Vice President of Technology |
Christopher D. Yates |
| Director of Operations |
David Dhunjishaw |
| Project Management |
Bonnie Davison, Marie Harrington, Wendy Kim, Jenne Geno |
| Director, Application Engineering |
Steven Giles |
| Application Engineering Team |
David Almilli, Pierce Courtney, Aaron Dressin, Jake Fear, Matt Houser, David Keene, Duy Le, Andres March, Michael Miljour, Jason Parrott, Chris Sheddy, John Van Roekel |
| Manager of Systems Engineering |
Thomas Farthing |
| Systems Engineering Team |
Dan Gorman, Ron Grierson, Pablo Herrero, Graeme Ing, Jeffrey C. Jones, Robert Kline, Tavish Margers, Patrick McCuller, Jose Rodriguez, Chris Rosa, Rick Smith, Casey Winn |
| Creative Director, Web Presence |
Nathan Pearce |
| Director of Operations, Web Presence |
Greg Short |
| Creative Designer |
Eric Schmitter |
| Project Manager |
Steve Fuller |
| Web Production Team |
Tim Cox, Nick Davison, Monte Greene, Travis Gregory, Jacob Robinson, Adam Stevens, Paul G. Tighe |
| Director of Database Services |
David Manifold |
| Database Services Team |
Natik Ameen, David Green, Aaron Hollenberg, John J. McGovern, Archana Pansuria, Scott Rappoport, Taylor Steil, Aaron Valdes |
| Manager of Quality Assurance |
Enrico Bernardo |
| Quality Assurance Team |
Benjamin Babeshkin, David Bennett, Thanh Nguyen, Bethany Rockey, Vien Truong |
| Station Store Management |
Rowena Luansing |
International Operations |
| Executive Director of International Operations |
Matt Sivertson |
| Localization Managers |
Dave Kim, Stacey Sofia-McDaniel |
| Technical Lead for International Operations |
Robert McEntee |
| Localization Team |
Katty Bashir, Bernard Dambron, Stacey M. Griebel, Devon Kim, Chris Lee, Lina Liang, Bill Mauer, Jason Polk, Adriano Vasco |
Product Development |
| Director of Technology |
Richard Lawrence |
| Project Management |
Michael Gaylord, Ty Keith |
Legal Department |
| Vice President, Legal and Business Affairs |
Rick Herman |
| Staff Counsel |
Kelly Conway |
| Legal Administrator |
Lisa Yadao |
Executive Staff - Sony Online Entertainment |
| Chairman of the Board |
Yair Landau |
| President |
John Smedley |
| Chief Operating Officer |
Russell Shanks |
| Chief Financial Officer |
John Needham |
| Chief Technology Officer |
Adam Joffe |
| Chief Creative Officer |
Raphael Koster |
| Sr. Vice President of Legal and Business Affairs |
Andrew Zaffron |
| Executive Assistants |
Marsha Gygax, Pam Impson, Christine Lena |
