MobyGames - FAQ - Email Answered

Email questions answered...

When will my submission be approved?

Items are approved by our volunteer approvers. Most everyone has a full-time job and/or school, so they approve stuff when they get a chance to. Not every approver can approve for every platform or every type of submission. So some items will get approved faster than others. Please be patient as we want to have quality game entries and it takes time to go through and verify all the information submitted.

How do I add credits to my developer profile?

Credit listings are generated by contributors like yourself. Credits are centered around a game and not a person. So if a game is listed on the site and no credits have been submitted for it, then it means no one has submitted credits for that game yet and therefore, no credit will show up in your developer profile for that particular game. We do not have every game out there so we cannot input the credits. So until someone enters the credits for the games you worked on, your profile will not show your complete list.

Furthermore, if game you worked on is not listed on the site, then of course, that too needs to be submitted.

I need help with a game... not working, missing something...

MobyGames is not a game developer or a publisher. We do not provide any sort of help with games - sorry!

You can try to contact the makers of the game for help. To find the company that made the game go to the game's summary page and at the top you'll see Published By and Developed By. Click on either one of these and you'll be taken to the company's page on here. Click on the link to the company's official website and they should have some sort of support or contact information there. If the game is older and is no longer supported by its developer/publisher, you can try looking online for resources such as forum posts, guides, or fansites - chances are, there is a workaround that might help you.